Shipping policy

Shipping Notification

Your order & payment confirmation will be sent to the email you provided at checkout. Once your order ships, you will receive a shipping notification with tracking details via SMS or email depending on your location (UAE customers will be contacted via SMS and international customers via email).

Deliveries within UAE

  • UAE Deliveries are fulfilled within 2 Business Days across all Emirates within city limits. 
  • If you require same day delivery, please notify us on WhatsApp +97155-1986344.
  • Outside city limits, deliveries will be fulfilled in 3-5 Business Days. 
  • Our shipping partner will co-ordinate with you to arrange a delivery. 
  • A flat delivery fee of AED 30 is charged for deliveries under AED 250 in UAE.
  • Free shipping on all orders above AED 250.
  • Cash On Delivery is available at no additional charges in UAE.

International Delivery 

Kuwait & KSA: 

  • Deliveries are between  7- 10 Business Days.
  • Cash On Delivery is available at an additional charge (KWD 0.42 in Kuwait & SAR 5.11 in Saudi Arabia).
  • Shipping rates will be calculated and displayed at checkout.
  • Customs duties, taxes and any other applicable fees are to be paid by the customer at the time of delivery.

All other International locations: 

  • Deliveries are between 10-15 Business Days.
  • Shipping rates will be calculated and displayed at checkout.
  • Customs duties, taxes and any other applicable fees are to be paid by the customer at the time of delivery.

Customs Duties & Taxes

Customs duties, taxes and any other applicable fees are the responsibility of the customer. We are not liable for any delays with customs or immigration, and customers are responsible for co-ordinating with their local customs offices for delivery.